Роль фірмового технічного сервісу у розвитку агропромислового комплексу країни

Abstract

UA: Стаття присвячена питанням забезпечення ефективності діяльності підприємств сільського господарства шляхом організації фірмового сервісу безпосередньо в місцях експлуатації відповідної техніки. Зазначено, що система технічного сервісу є органічною складовою загальної системи відтворення машин і устаткування агропромислового комплексу. Основним принципом організації технічного сервісу на сучасному етапі розвитку економіки є прийняття відповідальності виробників або їх дилерів за підтримку працездатності реалізованої продукції протягом усього періоду експлуатації. Фірмовий технічний сервіс повинен забезпечувати при найменших затратах максимальне зменшення втрат, які з'являються в процесі експлуатації машин внаслідок виникнення несправностей, та максимальну реалізацію їх потенційних можливостей за надійністю.

EN: The essence of technical service makes it possible to more clearly establish the boundaries of the technical agricultural service market and define the list of services that arise as a result of the relationship between their performers and consumers when providing the latter with machines, creating economic conditions for the effective operation of equipment, as well as when forming a stable sales market and solvent demand for services. The area of activity of technical service enterprises in our country is mainly limited to the territory of the administrative district. This is the specifics of agricultural production (the need to perform many types of work in short agro technical terms, etc.), the specifics of the service as a product (coincidence in time of the processes of its production and consumption, the impossibility of creating stocks and warehousing). The formation of an effective market system of agricultural technical service involves, first of all, conducting a comprehensive analysis of the state of the machine, Tractor Park and the existing practice of meeting the needs of agricultural organizations in the necessary means of production and in the provision of services. Foreign and domestic experience in the use of equipment shows that the most effective form of technical service organization at the stage of providing agricultural goods producers with equipment is the dealer system. In this form, the manufacturer grants the right to sell and service the equipment based on the contract to the dealer. A type of dealer form of technical service is the organization of a company technical service, which involves the direct participation of equipment manufacturers in its maintenance and repair at their own production sites or on the basis of repair enterprises with the involvement of intermediary structures specializing in technical service work. Practical experience shows that the functioning of technology markets is under the enormous influence of the systems of branded service of manufacturers. These systems make it possible to meet the needs of equipment not so much due to an extensive increase in its quantity, but due to an increase in the quality and efficiency of its use. Therefore, the most promising direction for the field of technical service for the agro-industrial complex is the formation of a system of branded trade and service enterprises (centers, associations, cooperation with enterprises of the agroindustrial complex, etc.). This form of implementation of technical services is the most adapted to the modern conditions of the functioning of the economy and will contribute to increasing the productivity of the machinery of agricultural enterprises.