Digitalization impact on the market of logistics services current state

Abstract

Nowadays, the use of automated and digital technologies to improve the quality of logistics processes is one of the most important components of digitalisation. Equally important is the concept of Supply Chain Management (SCM), which makes a significant contribution to the development of the logistics services business. This organisational strategy is based on an integrated approach to managing all information flows related to materials, goods and services that appear during the logistics and production operations of an enterprise. With the introduction of digitalisation in logistics organisations, SCM has opened up new opportunities to optimise and improve processes. The use of digital technologies allows SCM to collect, analyse and process huge amounts of data related to logistics operations, track the movement of goods in real time, check compliance with contractual terms, and interact with suppliers and customers. Intelligent warehouses, technologies of storage and logistics solve the problems of shortage of operators, human factor and transportation of heavy goods.